SKILS

Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.) Experience with web design and development Strong understanding of typography, color theory, and composition Excellent problem-solving and communication skills

EXPERTISE

Developed and executed successful branding and marketing campaigns for a variety of businesses Designed and produced high-quality print materials, including brochures, flyers, and posters Created engaging and user-friendly websites Led a team of designers in the development of complex projects.

PROFESSIONAL EXPERIENCE

ESHIKA PRINTERS & SIGN, New York

Senior Designer & Office Manager | January 2016 - Present

• Demonstrated expertise in designing and planning for sign media & advertising layout, as well as all other page making activities, including posters, flyers, logos, and all other print media designs.
• Commercial sign & awning design. Preparing artwork for manufacturing.
• Operating commercial printer and plotter machine, such as vinyl cutter, MUTOH, Epson, & Xerox. Consistently performed with a project emphasis on working within budget and deadline requirements.
• Enhanced client satisfaction by proactively assessing and addressing concerns with proposed designs.
• Led a full life cycle of client programs from concept and presentation to final delivery of finished projects.
• Maintained office daily operations, such as billing, supply orders, QuickBooks, weekly salary distribution, time management, pricing, and customer service.

STAPLES, New York

Copy & Print Supervisor | December 2009 - December 2015

• Created and maintained a successful Inspired Selling culture in the Copy & Print Center that was committed to delivering results by providing solutions to customers by managing relationships.

• This critical role was accountable for achieving key metrics to include profitable sales and margin, customer satisfaction (including quality production), associate satisfaction, and turnover reduction.

• Served as the leader for the Copy & Print department. Drove profitable sales growth through team development, quality production, and operational effectiveness.
• Oversaw print production to ensure customers received quality jobs done right the first time.
• Followed the Copy & Print Quality First process, a proven production workflow.
• Conducted Daily Quality Walks every shift and provided positive reinforcement and coaching for deficiencies.

GREY GLOBAL, Dhaka, Bangladesh

Graphic Designer December | 2005 - November 2009

• Utilized expertise in establishing creative strategies and planning for ATL, BTL, Point of Purchase, Web interfaces, Typography, Packaging, 3D modeling, event planning, direct mailers, and product displays.
• Worked for the following accounts: Nokia, Benson & Hedges, GSK, New Zealand Dairy, P&G, BBC, GrameenPhone and CityCell (Telecommunication), Prothom Alo (Newspaper), and Radio Foorti.
• Participated actively in brainstorming and other idea-generating sessions to come up with new solutions.
• Provided an independent and deadline-focused attitude while problem solving (technically and creatively).

EDUCATION

• Katharine Gibbs College, New York, NY Associate Degree in Digital Media Graduated 2004

• LaGuardia Community College, New York, NY General Education Diploma